Release Media Terms of Service (prior to June 2023)

Press Release Distribution Refund

We are happy to refund and retract any press release submitted for publication when possible. However, once assets have been created or distributed to any third party, we can no longer offer a refund.

Subscription Refunds

We operate on a subscription basis with auto billing per month. Every month your subscription entitles you to credit you can use for services.

  • You can cancel your subscription at any time before the next payment. A refund for unused credit is not possible.
  • All unused credit from your subscription does expire at the end of each billing cycle. We do offer the ability to buy additional credit that never expires, although customers will need to maintain a subscription to access their account.

Delivery Policy

  • Press release will be published to media outlets 1-3 days after submission.
  • Press releases can also be scheduled to go out at a particular time if they are submitted and scheduled 3 days or more in advance. In this case usually the PR is published on the scheduled day.
  • Copywriter services will be complete in 2-5 days.

General Terms

  • By using our services, you agree to be bound by these terms and conditions.
  • We reserve the right to change these terms and conditions at any time. If we make any changes, we will post the changes on our website and they will take effect immediately.
  • If you do not agree to these terms and conditions, you may not use our services.