Release Media Terms of Service

Terms of Service

By accessing and using our services, you agree to be bound by the following terms and conditions:

  • Description of Services: We offer a press release distribution service that helps businesses and organizations get their news stories in front of a wider audience. Our services include:
    • Submission of press releases to media outlets
    • Distribution of press releases through a variety of channels
    • Editorial review of press releases
    • Tracking of press release performance
  • Definitions:
    • “Press release” means a written communication that announces or reports recent news or other information of public interest.
    • “Media outlet” means a news organization, website, or other publication that publishes news stories.
  • Press Release Distribution Refund: If you submit a press release for publication and you are not satisfied with the results, you may request a refund within 30 days of the date of publication. However, if assets have already been created or distributed to third parties, no refund will be issued.
  • Subscription Refunds: Subscription fees are non-refundable. This means that if you cancel your subscription, you will not receive a refund for any unused months.
  • Delivery Policy: Press releases will be published to media outlets within 1-3 days after submission. If you schedule a press release for publication, it will be published on the scheduled day if it is submitted and scheduled at least 3 days in advance. Copywriter services will be completed within 2-5 days.
  • General Terms: By using our services, you agree to be bound by these terms and conditions. We reserve the right to change these terms and conditions at any time, with changes taking immediate effect upon posting on our website. If you do not agree to these terms and conditions, you may not use our services.
  • Subscription Fee is Your Credit: Your subscription fee converts to credit, which provides access to our services. You can use this credit to submit press releases, schedule press releases, and purchase copywriter services.
  • Credit Rollover: Unused credit rolls over to the next subscription cycle. This means that you do not lose any value if you do not use all of your credit in a given month.
  • Adding More Credit: If you need to add more credit to your account, you can do so from your personalized dashboard.
  • Active Subscription Requirement: To utilize the remaining credit effectively, you must maintain an active subscription. This means that you must continue to pay your monthly subscription fee.

Effective Date and Coverage:
This version of the Terms of Service applies to all new signups and subscriptions from June 2023 onwards. All users who sign up for our services on or after this date will be subject to these terms and conditions. Please note that any subscriptions or agreements made prior to June 2023 are not covered by this TOS and remain subject to the terms and conditions in effect at the time of signup.

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