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Computers & Software Technology U.K U.S

Review Your Cybersecurity Stack to Stop API Breaches

Earlier this month (January 2023, if you’re reading this in the future), T-Mobile revealed that it had been hacked and had the information of 37,000,000 customers stolen. 

The company filed an 8-K form with the Securities and Exchange Commission (SEC), which is a document that companies must file if there is a development that shareholders should be aware of.

The form stated that the company had “…identified that a bad actor was obtaining data through a single Application Programming Interface (“API”) without authorization.”

Data breaches that exploit API security flaws are not new. Last year, a leading cybersecurity journal, SC Media, reported that API security incidents affected 95% of the surveyed organisations in 2021-22.

In a more recent article, the magazine discusses how re-evaluating the cybersecurity stack of the company might be essential for stopping API breaches.

If you aren’t sure what an API is, this article might be difficult to follow. So, to answer your question (and feel free to skip to the next section if you already know)…

What’s an API?

An API is a bit of software that helps two different applications “talk” to each other. APIs can be very useful in application and software development because they save you the time and effort of building a tool when something already exists. 

Simply use an API to get that tool to show up within your application and you’re done.

It’s like when you want to show your location on the map on your website. Why code your own map when you can use Google Maps and have it show up on your website using an API?

Why Are APIs Vulnerable to Attacks?

The problem is, with so many applications being built, the use of APIs has increased exponentially.

Since APIs are programs that transfer information between two entities, they are prime targets for those who want access to that information.

As a result, cyberattacks that exploit APIs are on the rise.

According to the SC Media article, the rate at which APIs are being developed makes them difficult to secure.

On top of that, most companies don’t even know how many APIs they have, let alone a complete list. So, they have no idea how many of their APIs can access sensitive information.

Finally, the biggest problem APIs are facing is attacks using bots. Malicious automation is used to find vulnerabilities in the APIs as well as to exploit these vulnerabilities to gain access.

That means bots can quickly—at a much, much faster rate than a human—get access to a company’s database and grab information that can then be used for nefarious purposes.

Now, don’t get me wrong. It’s not like developers aren’t doing anything to secure their APIs. API management best practices include a discussion about security. However, regular security tools, like WAFs and API gateways, can be inadequate for bot attacks.

Is Re-Evaluating Your Cybersecurity Stack the Answer?

In the article, SC Media cites a report by Forrester (Planning Guide 2023: Security and Risk) which says companies must evolve their defences to keep up with the evolving threats. 

That might mean reviewing your current cybersecurity stacks and removing tactics and solutions that don’t work. CISOs should also be focusing on API security and bot management in 2023, the article advises.

Another thing to keep in mind is that the bot defence should be “proactive and dynamic”. Companies should be aware of the potential vulnerabilities of their products and plan their defences accordingly, and not rely on a one-size-fits-all approach.

As the bots evolve and change their attack methods, your API security should be smart enough to block them from every direction. If it’s not, then it might be time to take a look at it with a critical eye.

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Computers & Software Technology U.K U.S

Luminos Software to Offer App Development Services to Start-Up Companies

Leading app development company, Luminos Software, now offers app development to start-ups. 

The business is known for building digital products on fully flexible terms for its clients. Now, it offers a complete lifecycle app development service to visionaries who have a new idea and want to take it to market.

The services include helping clients develop their concept, designing the user journey and experience, building a Minimum Viable Product (MVP), and scaling up with an off-shore development team, the business claims.

Luminos Software explains that it only hires experienced teams and talent. That is the reason why it can offer clients any tech stack they require. As such, the company offers expertise in Ruby on Rails, Python, Django, Node.js, React, React Native, Ember, and Flutter.

The company also promises unlimited scalability, which allows clients to rest assured that as their user base grows, their app will be able to handle the load.

Scalability can be very important, the business explains, as start-ups should ideally launch an MVP before they bring out the full-scale product.

That, the business claims, is its main focus for start-up clients.

An MVP is an app that has the minimum feature set required to make it viable, the company explains. Since it doesn’t have non-essential features, it’s quick and affordable to build, which allows enterprises to quickly get their apps out onto the market.

Since the MVP encapsulates the business’ core idea, it helps them identify any issues with their product and get feedback from real users. Luminos points out that it also allows them to determine if the idea is viable or not.

In short, an MVP can help clients manage their funding and budget better. By releasing a stripped-down version of their product, a company can release a low-cost version, which can be used both for marketing the product to both users and potential investors.

The funding from this version can then be used to fund further iterations of the product. In each iteration, more features can be added based on the product roadmap and the feedback received from users.

Luminos also emphasises that since an MVP is a minimalist product, clients often need help in identifying the essential feature set they would need in the first draft. They would also need to prioritise the remaining features and decide when to add them.

The Product Consulting service is designed to help in such situations, the company claims. Using its expertise and experience, Luminos provides clients with a roadmap that will maximise their investment and help them get the most out of their idea.

Luminos Software allows businesses to develop smart solutions. The company offers complete lifecycle app development, starting from developing the concept to scaling up. To learn more about what the business offers, please visit https://www.luminos.software/ 

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Computers & Software Society & Culture Technology U.K

How Ava Is Encouraging Young Girls into STEM Studies

We’ve not even completed the first month of the year 2023 and we’ve been hit by tech companies laying off employees by the thousands. In the first three weeks of January, there have been 56,500 people laid off.

And, the news trickling in is that it is women and people of colour who are most affected.

This has come in spite of efforts to encourage more women to enter the world of technology. It might come as a surprise but apparently, we don’t have enough women in tech! (That was sarcasm. It’s not news at all. It’s been a fact for a while now.)

As a result, there have been several efforts to encourage more women to take on tech roles and get promoted.

Tech She Can: Encouraging Women in STEM Studies

According to a report by McKinsey, most women tend to drop out of STEM studies either during the transition from primary and secondary to university or in the transition from university to the workforce.

Therefore, most efforts focus on encouraging girls in school to take up STEM. One such effort is by a charity called Tech She Can. Among the many resources it offers, there’s one called Animated Lessons

These short animations discuss various technology topics and how they play a role in our lives. They encourage primary school students to think and talk about these subjects.

Some of the stories in these lessons include talking about cashless payment, drones, robotics and AI, and virtual reality.

Whilst the effort is commendable in itself, the charity recently came into the news for the latest video in the series. 

The earlier videos featured Katie (a young research scientist) and Tex (a robotic dog created by Katie). The latest video—which talks about the cloud and how it is useful for storing and accessing information— introduces a new character, Ava (Katie’s research assistant), who was the focus of this ITV News article.

Ava, the character, is being “played” (voiceover and character inspiration) by 10-year-old Ava Roberts. This young lady is a resident of Salford and has Cerebral Palsy. 

Ava was reported to have been delighted to be able to choose the name and what the character would look like.

How Ava Made Ava Come to Life

Hannah Collins is the animation and post-production producer at Bold Content—the company that created the animation—and the creator of the character. 

Ms Collins says she worked closely with Ava and her mother, Lyndsey Bennett, to ensure the character was as close to her namesake as possible. 

Making the character as similar to Ava as possible included incorporating her mannerisms, and the way she moves and speaks in the animated Ava. That included the nose tube that the girl wears, but only after it was established that she was happy for the character to be shown with it.

The idea was to ensure that Ava was completely happy with the character. And, according to the article, she was!

She is quoted as saying, “I helped choose her outfit and got to pick my favourite one the animators sent over.

“We had a showing in my class with popcorn and drinks. I loved it!”

Now, if you thought this heartwarming tale ends here, you’d be wrong.

The character design and animation were just the first part of the process. The next step was recording the voiceover. The script—written by Tech She Can and Bold Content—had to be recorded.

So, they asked The University of Salford if they could use its available recording studio. Not only did the University acquiesce but it also offered the facility free of charge.

It seems like everyone involved in this project wanted to do their part to encourage girls in STEM studies. Including Ava. Who says she wants to be a teacher and “use tech to support pupils like me.”

If that doesn’t inspire you, what will?

(The video might. You can watch it here: The Cloud)

Categories
Computers & Software

Hybrid Cloud to Navigate Challenges to Success

Cloud-based deployments are fast gaining currency, with more future-focused businesses looking to drive business efficiency.

Case in point: End-user investment in the public cloud is forecasted to rise 20.7% to a total of USD 591.8 billion in 2023—up from USD 490.3 billion in 2022, according to a report published by Gartner, Inc.

However, mission-critical workloads and IT systems still need to be deployed in on-prem data centres due to key considerations such as privacy, security, and meeting regulatory mandates. The result: enterprises are fast transitioning to hybrid cloud infrastructure. Improved flexibility, cost-savings, better storage capacity, and efficient processing are the key factors contributing to the rapid increase in hybrid cloud adoption.

With a hybrid cloud strategy in alignment with their multi-cloud deployments, enterprises can rely on their on-prem infrastructure for mission-critical systems while also making the most of the public cloud environment, according to a recent Forbes article. 

Over 92% of enterprises today have a multi-cloud strategy in action or underway, and around 82% of big organisations have already implemented a hybrid cloud infrastructure. 

But why is hybrid cloud deployment gaining momentum today?

Let’s go through how hybrid cloud environments benefit businesses:

Flexibility with hybrid cloud

With a hybrid cloud approach, enterprises can leverage the public cloud to scale up or down their resource usage in response to their changing business requirements.

It means that instead of restricting users within the capacity of their in-house data centres, a hybrid cloud infrastructure helps optimise data workloads while also offering data management flexibility. Thus, enterprises can efficiently attain measurable cost structures with improved flexibility.

Improved flexibility with hybrid cloud environments helps gain a competitive edge as today’s complex macroeconomic conditions continue to challenge businesses worldwide.

Helps address data storage complexities

A hybrid cloud infrastructure facilitates decision-making by providing businesses with a more flexible data storage framework.

The practice of storing enterprise data in individual repositories unique for each data centre makes the data storage process extremely fragmented and intricate. 

The result: inefficient data operations leading to bottlenecks.

In an effort to aggregate and update both structured and unstructured data in a single repository, enterprises are fast adopting the data lakehouse across their hybrid cloud architecture. 

It’s a highly secure system that offers prompt access to data and essential analytics tools, merging the advantages of data lakes and data warehouses.

In short, this hybrid approach to data storage streamlines data access and administration to help enterprises get an in-depth insight into their mission-critical data.

Another critical feature of the hybrid data strategy is its flexible resource pooling. By pooling data together—regardless of where its physical location—hybrid cloud environments help break down data silos and ensure unified data management. Enhanced data management is a huge boon for organisations looking to modernise their operations.

Delivers faster business outcomes

Hybrid cloud allows enterprises to assert better control over their business-critical data and secure their systems from potential data exposure. 

Even better, they can decide where to house their critical business data and workloads based on security, policy, and compliance needs.

In addition, with a hybrid cloud, an enterprise can efficiently optimise and balance its on-prem and public cloud resources. No dependency on a single cloud service provider means no vendor lock-in. 

By enabling businesses to leverage and switch between public, on-prem, and private cloud environments, hybrid cloud infrastructure helps drive agility that, in turn, delivers faster business outcomes.

Importance of hybrid cloud management

The ever-evolving user behaviour, pandemic-induced implications, and extreme business competition have brought hybrid and multi-cloud environments into the mainstream.

However, the biggest challenge is to ensure efficient monitoring, maintenance, and management of the hybrid environments across multiple platforms. 

But what’s the solution?

Leveraging high-end cloud operations and data management services that can proactively manage hybrid and multi-cloud environments across public and private clouds.

Heavily relying on analytics, such a service can address both orchestrated and non-orchestrated IT resources with different layers of cloud operation management. 

It provides a single pane of glass for hybrid cloud management, ensuring enhanced visibility and control while dodging unnecessary cloud sprawl. 

The result: a highly automated and self-service-driven hybrid cloud infrastructure that can dynamically scale operations.

Tilt the game in your favour and turbo-charge your competitive edge with a hybrid cloud operations platform. 

Categories
Computers & Software Technology U.K

DigitalXRAID Highlights the Benefits of a Virtual SOC in Recent Article

Leading cyber security solutions provider, DigitalXRAID, recently released an article discussing the benefits of a Virtual Security Operations Centre (vSOC). In this article, the CREST-accredited cyber security expert discusses how a vSOC can help businesses protect themselves against cyber threats.

A Security Operations Centre (SOC) is used to “collect and collate data from across the organisation” and the information collected is used for detecting, analysing, and responding to cyberattacks and threats.

Since this is a highly technical department, building an in-house SOC is not viable for most businesses. It requires specialised tooling, technology, and security professionals, which can be expensive.

Also, in the case of specialised cybersecurity professionals, a lack of talent in this sector has led to a worldwide crisis.

These are the reasons why businesses are turning to managed SOC providers of vSOC.

However, the vSOC model can have two different meanings, which can cause confusion. The first meaning is a SOC that’s hosted in a cloud without a physical location. The second is when the service is outsourced, which has been referred to as SOC-as-a-service, but which is now also known as vSOC. 

As the name suggests, an outsourced vSOC is run entirely by a managed security service provider. However, the service acts like an extension of the client’s in-house IT team.

With an outsourced SOC, clients can take advantage of the sophisticated tooling and technology that they might not be able to afford themselves.

In short, this service provides businesses with the latest technology and talent for “24/7/365 monitoring of all network infrastructure, systems, and applications.”

DigitalXRAID then goes on to talk about the benefits offered by vSOCs. The first is that the responsibility for providing cyber security expertise falls to the experienced service provider—a significant advantage considering the lack of available cyber security talent.

The second benefit is continuous monitoring. According to the cyber security expert, cyber-attacks are a matter of “when” rather than “if” for businesses. 

For a business with no in-house SOC function, fighting back against ransomware and other attack vectors is challenging. 

The proactive protection provided by 24/7 monitoring can be especially helpful, considering more and more attacks are happening outside of working hours.

Since a SOC assures real-time breach detection, clients can expect a quicker response which enables better data protection.

At the same time, the in-house IT team can focus on tasks that help the business grow.

In addition to continuous monitoring and threat detection, a vSOC also provides the following services:

  • Proactive threat protection and incident response
  • Deep analysis of security log data
  • Identification and mitigation of the root cause of security breaches
  • Security policy and procedure implementation

DigitalXRAID provides comprehensive cyber security services, including penetration testing, cyber awareness training, and ISO 27001 certification. To learn more about its services, please visit https://www.digitalxraid.com/ 

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Computers & Software Technology U.K U.S

S/4HANA Transformation: Protera Discusses the Role of SAP Migration Cockpit

Protera, a global SAP® Partner, urges SAP-centric businesses to leverage class-leading automation tools along with SAP Migration Cockpit for a smooth S/4HANA migration.

Reliable and efficient data migration is critical to successfully implementing a new SAP system.

The SAP Migration Cockpit is a key tool in ensuring a successful data migration process. A central control repository, the SAP S/4 Migration Cockpit helps enterprises efficiently execute SAP HANA transitions and upgrades from legacy SAP and non-SAP systems.

Due to SAP sunsetting its mainstream support for SAP ERP Central Component (ECC) solution in 2027, enterprises are being pushed to migrate to the S/4HANA environment.

Even though S/4HANA is a rewrite of the predecessor SAP ECC, it’s a completely new system, which means migrating to SAP S/4HANA is a complex process requiring businesses to convert their legacy ERP data into a format that’s interpretable by S/4HANA.

With predefined migration objects, Migration Cockpit helps pinpoint and transfer business-critical data for a more streamlined S/4HANA transition. 

“Mapping is a system of rules that tell the SAP Migration Cockpit how to reorganize and reformat data for S/4HANA,” explains a spokesperson from Protera.“The data itself doesn’t change, but individual entries are—for example, if you had two vendor records and two customer records for one company, the system would combine all that data into a single business partner record, containing all the addresses and other data in those four records.”

By automating data migration and walking users through the process, the SAP Migration Cockpit offers in-depth insight into their progress. 

That said, even though Migration Cockpit aims to help businesses effortlessly implement their new SAP systems by minimizing conventional issues, it does have some shortfalls. 

SAP Migration Object may not be the most viable option for enterprises with custom fields in specific business objects—for tools specific to a company, the SAP Migration Cockpit system is not capable of moving custom fields to S/4HANA by default. 

Due to these custom fields failing to map to a standard S/4HANA configuration, enterprises need to add custom fields in their SAP S/4HANA system. 

Plus, they may need to create transformation rules for Migration Cockpit. 

According to Protera, before enterprises move their data to S/4HANA, they must build their own landscape following a string of steps—multiple cycles of planning, building, validation, and refining.

Combined with third-party automation tools, SAP Migration Cockpit can ensure a S/4HANA transformation journey that is efficient, non-disruptive, and cost-optimized, the company explains.

By helping spot custom codes, determine processing power requirements for a new S/4HANA system, and figure out upgrade dependencies, automation tools like Protera FlexBridge enable faster S/4HANA transition.

Serving as a central system for all migration tools a business requires, FlexBridge predicts migration timelines while also helping automate critical processes such as quality control and project management.

Built on 15+ years of SAP expertise, Protera FlexBridge is a high-end SAP digital transformation solution that ensures a company’s S/4HANA journey goes without a hitch.

Interested parties can learn more about Protera’s guide to SAP Migration Cockpit by visiting https://info.protera.com.

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Computers & Software Technology U.K U.S

Agile Solutions Releases New Guide on Cloud Data Lakehouse

Leading Data Management expert, Agile Solutions, recently released a guide on what Cloud Data Lakehouse is and the benefit it offers.

The business explains the difference between a Data Warehouse, a Data Lake, and a Data Lakehouse. 

A Data Warehouse is a repository for structured data, used to support business intelligence. However, since it only stores structured data, a Data Warehouse comes with certain limitations, such as more storage space required to organize information. For that reason, it also costs more.

In contrast, Data Lakes are databases that store semi-structured or unstructured data. Since the information is not organized, it requires less storage space and can be accessed quickly. Also, this type of storage costs less.

However, because it is not structured and organized, it is difficult to extract meaningful information from it.

A Data Lakehouse, explains the company, lies between these two extremes. While it has the capability to store unstructured and semi-structured data, it also has the power to glean data from it for analytics.

Unlike a Data Warehouse, where the data is organized, a Data Lakehouse assigns a metadata layer over the stored information. As a result, storing the information is cost effective, yet allows business intelligence reporting and visualization.

Consequently, Agile Solutions states that it’s possible to extract and analyze this information without having to use two different systems. More importantly, this raw and unstructured Data Storage system can be ideal for Machine Learning and Artificial Intelligence integration.

The business goes on to explain how a Cloud Data Lakehouse is built and that the architecture can vary based on a business’s needs. Similar to the Data Warehouse and Data Lakes, it will be composed of ingestion, storage, processing, and consumption layers.

However, it will also have an additional metadata (Data Catalogue) layer. This layer is responsible for storing information about each object in the Cloud Data Lakehouse architecture.

Since a Cloud Data Lakehouse is effectively Cloud Data Lake storage running under a Cloud Data Warehouse processing capability, it provides a central space for storing all business data. 

Whether the information is structured, semi-structured, or unstructured, it can all be housed and analyzed together. The raw information does not need to be modified in order to make it compatible with a storage system.

As a result, a business can extract detailed information from this raw information for better Data Analytics, the company claims.

Since a business no longer needs two different Data Storage systems, Data Lakehouse enables the creation of a better, more robust, governance framework.

Another benefit Data Lakehouse offers is that, since all of the business’ data is in one place, data scientists can construct and carry out their own learning initiatives.

Data Lakehouse also helps in enabling ACID—or Atomicity, Consistency, Isolation, and Durability—transactions. This is a data transaction model where each transaction is complete and always consistent.

In short, the list of benefits cited is not exhaustive. However, Cloud Data Lakehouse can be a key aspect in maintaining DataIntegrity and reliability during a business’ Digital Transformation.

As the provider of data advice, support, and delivery services, Agile Solutions helps businesses ensure that their data reaches its full potential. To learn more about its solutions and the services it offers, please visit https://www.agilesolutions.co.uk/

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Computers & Software Technology U.S

What’s an IT Carve-Out? Ask Fission Consulting

Chicago, IL, Jan 19th — Companies that are about to undergo a merger or separation will need to understand what an IT carve-out is and how the procedure starts. 

When a business unit is highly integrated, it can be challenging for the company to keep it solvent while selling it off completely. That’s when a business needs an IT carve-out. 

The most frequently asked questions when starting an IT carve-out project have been compiled by Fission Consulting, experts in complex IT transformations.

According to the company, “an IT carve-out refers to the activities needed to identify and separate NewCo’s IT assets from Parent’s IT environment. To operate as an independent company, NewCo will need to establish its own IT environment to support the business after separation.” 

If a company still owns equity in the subsidiary, a carve-out enables it to profit from a business sector that may not be a part of its core operations. A carve-out is comparable to a spin-off, but in a spin-off, existing shareholders receive shares from the parent company rather than acquiring new ones. 

In Fission’s latest FAQ guide, it helps clients succeed with their most significant IT transitions and transformations, and provides its clients with the necessary knowledge about IT carve-outs to ensure they do not lose. 

Fission defines IT carve-outs as identifying and separating NewCo’s IT assets from its Parent’s.

NewCo will need its own IT environment to function independently after separation. To operate NewCo’s business effectively, Parent’s critical systems are transferred into the company’s IT infrastructure.

To avoid disrupting business operations, IT carve-outs differ from typical system implementations.

For an IT carve-out, Fission suggests creating a project team with Parent, NewCo, and outside resources (where applicable).

Fission believes that the success of the IT carve-out signals success for the parent company. As a result of the TSA, NewCo will no longer rely on Parent’s IT infrastructure or its employees for support. All Parent data will be removed from NewCo’s environment on the first day of separation, and each company will behave differently.

With this advice, its clients can understand the importance of IT carve-outs, as well as the process and key points that will be of value to their business. 

The company urges companies who are separating a business unit from their current organization to understand the importance of the IT carve-out and know it. 

Interested parties can learn more about the IT carve-out in Fission’s latest FAQ guide at https://www.fissionconsulting.com/.

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Computers & Software Technology U.K

To Prevent Time-Based Cyberattacks, Businesses Should Be Using a 24/7 SOC

World-class cyber security expert, DigitalXRAID, has urged businesses to take a proactive approach to their cyber security with a 24/7 SOC (Security Operations Centre), to address the threat of time-based cyberattacks and increase in attacks over the last year. 

In light of the well reported attacks on Rackspace, Intersport and recently The Guardian, it is clear that cybercriminals are using holiday periods and out of hours timing to target businesses who may have their guard down.

Timing is a key factor when it comes to attacks and therefore it is essential for cyber defence. Cyberattacks that happen when IT and security staff are operating with skeleton staff or are away from the office altogether are more devastating, resulting in the exfiltration of much larger quantities of data and causing greater disruption. 

A cyberattack that isn’t detected immediately can take more than 300 days to contain. If several hours pass before an attack is identified, attackers have the possibility to move laterally across a company’s networks undetected, which can be dire for an organisation’s business operations and result in downtime. 

The most recent example of a devastating cyberattack comes as Royal Mail announced that they had suffered a crippling cyber incident which halted all international deliveries. The attack follows a similar pattern to the cyber incident at delivery service Yodel which reports suggest was the result of a ransomware attack launched at the weekend. With a delay in the identification of the attack, Yodel experienced widespread disruption and systems being unavailable for days following. 

A similar attack early in 2022 on another delivery company reported an overall cost of $60 million to the business. 

Hackers don’t exclusively operate during office hours, so neither should security measures. With such high profile incidents advertising the advantages of out of hours attacks, cyber criminals will be looking to profit from these opportunities. 

Cyberattacks cannot be taken lightly. Reported statistics say there is a cyberattack happening every 39 seconds, with over 4,000 ransomware attacks taking place daily. Moreover, large companies that aren’t the only ones being targeted—43% of these attacks represent small businesses.

Most organisations, especially small to mid-sized businesses don’t have the resources to build and support a 24/7 security operations centre (SOC) in house. Setting up a 24/7 SOC in-house, with all of the tooling and manpower needed for 24/7 coverage, can cost over £500,000. This just isn’t achievable for most businesses, especially in view of the global cyber skills shortage.

In view of this, and the potential cost of cyber incidents reportedly reaching upwards of £3.18m, organisations are looking to 24/7 SOC providers for support.

Outsourcing cyber security to a specialised 24/7 SOC provider gives access to the latest in tooling and highly skilled security professionals, without risking sensitive information and protection. 

Outsourcing a company’s 24/7 SOC opens the door to world-class threat detection and response without having to spend time and money in hiring, training, and retaining competent analysts.

At the same time, a 24/7 SOC provides advantages such as:

  • Skilled personnel overseeing their business 24/7
  • The ability to stop attacks in minutes
  • A lower cost of ownership to secure the business
  • More time to pursue other business opportunities

An outsourced 24/7SOC team acts like an extension of the business, leaving IT and security staff to focus their skills and energy on other aspects of the operations. At the same time, businesses do not have to compromise on detection and remediation time if they’re targeted by threat actors.

DigitalXRAID provides a CREST accredited Security Operations Centre, offering clients cyber protection 24/7/365. 

The company also provides comprehensive cybersecurity solutions and services such as penetration testing, cyber awareness training and phishing campaigns and ISO 27001 certification. To learn more about what they offer, please visit https://www.digitalxraid.com/  

Categories
Business Computers & Software Professional Services Technology U.K

monday.com Training Should be Outsourced, According to Automation Consultants

THEALE, UK, Jan 16 — Automation Consultants, a leading Agile and DevOps consultancy service, sheds light on the importance of outsourcing monday.com CRM training for improved business performance.

The ever-increasing need for optimised sales performance and fortified customer experience is pushing businesses toward easy-to-use CRMs like monday.com.

With that said, enterprises that juggle multiple siloed systems to track their sales and leads fail to drive business productivity – opportunities get missed, leads drop at a high rate, and the market suffers greatly.

Built on simplicity, monday.com sales CRM is committed to helping companies increase their conversion rates throughout the sales funnel and to winning more deals. However, for organisations that need to configure the CRM system according to their requirements, investing in a monday.com CRM training service is a sensible business decision. 

By handling the complex system setup and configurations, a quality CRM consultancy service helps users invest their efforts and time in what they are best at: clinching sales to maximise revenue. In addition, a service like Automation Consultants’s ensures new tools are efficiently adopted throughout the company. 

By integrating monday.com with essential third-party tools, a high-end CRM training service helps take the complexity out of the process. The result is streamlined workflows and processes that significantly boost business efficiency.

Monday.com offers class-leading automation functionalities and can squeeze out shadow tasks, improve work culture, and help teams bridge silos. 

However, only a top-tier CRM consultancy service can offer a risk-free automation setup while ensuring a smooth roll-out of the system. 

To enable seamless integration with sales and licensing, a CRM consultancy service assigns a dedicated account manager to each client to address their requirements related to training, troubleshooting, licensing, and more. 

Trusted by 600+ global companies, including blue chip customers, Automation Consultants is a UK monday.com Gold Partner committed to delivering bespoke training and system implementation services to monday.com users. 

By acting as an extension of a client’s in-house team, the CRM experts at Automation offer high-end support services in a number of areas—from configuration and migration to best practices. Backed by 20+ years of IT experience, Automation helps teams efficiently strengthen their autonomy while getting the hang of the system with minimal business disruption.

Launched in 2000, Automation Consultants is an award-winning IT consultancy service provider specialising in AWS, Agile, Atlassian, DevOps, and monday.com. It helps organisations bolster their business productivity through DevOps, automation, and digital transformation.

Interested parties can learn more about Automation Consultants at https://www.automation-consultants.com