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Computers & Software Pharmaceuticals & Biotech Science Technology

Data Capture in Laboratories: Exploring the Barriers and Ways to Overcome Them

Substantial investments should be made in strategising and combining data from a set of instruments in order to turn a medley of free-floating data points into a coherent, integrated message. 

With that said, failing to automate data collection and standardisation via instrument integration is the biggest bottleneck that causes substantial lag in laboratory operations. 

In a recent article published in European Pharmaceutical Review, Samantha Kanza, a senior enterprise fellow at the University of Southampton, sheds light on the leading challenges of adopting digital technologies in the laboratory data collection process and how to overcome them. 

What Is Data Integration?

Data integration means accumulating datasets from multiple sources and equipment and merging them to get a unified view.

Data integration across the value chain—from discovery all the way through production to commercialisation—is critical to strengthening decision-making. 

Even though the massive troves of data a laboratory generates are a great asset, most of it remains unexploited due to failure to connect data and processes.

Leading Data Integration Challenges

The researcher underscores the lack of data standardisation and data standard saturation as two major roadblocks to laboratory data integration. 

Inconsistent datasets, proprietary data formats, and a lack of compatible instruments are a few of the many barriers worth mentioning.

Let’s dive deeper into the issues with proprietary data formats: 

One of the key aspects of successful data integration is to have all datasets from all sources in the same format (or at least convertible into a single format). 

However, in many cases, data attributes in two different sources may conceptually convey the same information, but the datasets are in two different formats, which are sometimes difficult to convert into a desired format. 

These lexical and structural disparities in datasets may cause unfixable errors or even data loss if data gets integrated without standardising or cleaning.

The Solution

Overcoming data standard issues is paramount to enabling a fully integrated and digitally interconnected laboratory.

The research fellow at the University of Southampton advises laboratories to carefully evaluate the software programs they would leverage while generating data and the file formats these systems support. 

On the other hand, software providers should also ensure their programs don’t use intricate proprietary formats that could hinder data integration, sharing, and reuse.

According to Dr. Kanza, researchers must be provided with specific guidelines on the standard process of data structure to efficiently evade the risk of data inconsistencies. 

On top of that, all datasets generated directly from the instruments should include metadata to ensure effective utilisation.

Electronic Systems Adoption Barriers

For laboratories looking to accelerate their R&D, using Laboratory Information Management Software (LIMS) or Electronic Lab Notebook (ELN) as the core part of their research activities is critical. 

Besides enabling instrument integrations for automatic data capture, ELN or LIMS helps automate workflows and ensure efficient management of samples and associated data. 

The result: streamlined operations and quick recognition of bottlenecks across experiments leading to substantially improved efficiency

Despite all the benefits, the adoption of electronic systems in labs has been slow.

Let’s flesh out the reasons:

First off, transitioning away from familiar methods to use a new system may seem challenging for some researchers.

“Whether rightly or wrongly, researchers don’t necessarily trust ELN systems, particularly if they are in the cloud…While trust is important, some of this comes down to a lack of education and understanding on data security coupled with some learned behaviour that needs to be addressed,” explained Dr. Kanza.

Secondly, the scepticism of lab operators about the security of the stored data in cloud-based LIMS or ELN is another leading reason behind the slow adoption rate of LIMS. 

Thirdly, even though digital systems help labs streamline the data capture and management processes, the greatest concern arises when labs aim to leverage these digital systems in their daily operations. The full ELN/LIMS adoption requires buy-in from everyone involved. For some users, the learning curve may seem steeper. 

Overcoming the Electronic System Adoption Challenges

For laboratories looking to address the above challenges and centralise data once siloed in multiple systems to turbocharge their R&D efforts, cashing in on a high-end digital lab notebook like Sapio Sciences is a sensible decision. 

A class-leading ISO-certified system ensures top-notch data security while also offering easy training so that users can get the hang of it in a short time.

On top of that, some high-end integrated LIMS-ELN systems offer automated data capture from instruments via integration that helps minimise experimental redundancy. 

Plus, these systems foster decision-making by enabling interactive visualisation of all data points.

However, digitally transforming a laboratory needs a complete overhaul of lab culture, a change of attitude, and a willingness to learn. 

Besides, before investing in a system, laboratories should evaluate the disparities between the system and their laboratory requirements. Through careful vendor evaluation, they can choose the most profitable compromise between the features offered by a seller and a fully customizable solution. 

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Business Computers & Software Marketing & Sales Media & Communications U.S

How a Young Woman Started a $9,500-a-Month Business Selling Digital Products on Etsy

Etsy is a popular store designed to sell products that people have created themselves. When you think of it, you’re more likely to think of handmade jewellery, knitted or crocheted items, paintings, clay modelling stuff, glass items, etc.

You know… trinkets. 

(Can you tell I don’t spend much time on Etsy?)

So, when I came across an article about a woman using her maternity leave to start a $9,500-a-month business on the website, I had to read it.

The first thing that surprised me was that she wasn’t selling those stereotypical products. She was selling printables that she created on Canva.

Rachel Jiminez had a full-time job as the director of alumni engagement at a university. She was also studying on the side—Positive Psychology. Her blog and Etsy store were, in her own words, “side hustles”.

Ms Jiminez explained that her Etsy shop was consistently getting her around $50 a month. She just didn’t have enough time to invest in it. It was when she was on maternity leave with her second child that she started putting work into it. 

In the article, she explains how she built her business.

Tips For Expanding an Etsy Business

According to Ms Jiminez, building her business was a four-step process. Here’s how it started.

Developing the Growth Mindset

When starting your own business, it’s easy to take failure personally. Once you do that, you’ll give up at the first sign of trouble. 

That’s why Ms Jiminez considers the first step of her journey the one where she stopped thinking that she wasn’t good enough and focused on figuring out the problem.

Learning From Others’ Successes

When you’re on a platform like Etsy, you can see how other sellers are performing. Again, it’s likely that you see others doing better than you and feel jealous. 

What Ms Jiminez did with that emotion was to use it to learn from the sellers she perceived as more successful than her.

She says she’d “…study their strategies, devour any podcasts or blog posts they created, and put their tips and recommendations to the test.

Testing and Tweaking Periodically

No matter how well a strategy works for someone else, it’s possible that isn’t suitable for you in the least. When Ms Jiminez saw a strategy failing to deliver, she’d “try to get helpful data” from her failures.

One of the questions she’d ask is whether it was a marketing problem or a product problem. For example, say she had high volumes of traffic to a product page, but not enough conversions. That told her the product wasn’t appealing enough.

On the other hand, if she didn’t have many people visiting the product page, but those who did ended up buying more often than not? That meant she wasn’t marketing it well.

Considering the Customers’ Needs and Wants

Customers tend to vote with their feet. If they don’t like the product, no matter how well you sell it, they won’t buy it. That’s why Ms Jiminez decided to find out exactly what customers were looking for. 

She says she looked for “clues in Facebook Groups and online forums, noticed what was trending in stores, and used tools like Google Trends and Pinterest Trends.” She even used paid tools, such as eRank.

This research helped her identify the problems her customers wanted to solve, which she then used to design her products.

Why Digital Products?

I discussed this in another article about Digital Products UX Trends in 2023 in greater detail but a digital product is any product that is built, delivered, and consumed online. 

As Ms Jiminez explained, “a digital product can be a PDF, a JPEG image, or even an Excel spreadsheet that you make once and profit from forever.

Of course, if you’ve read my previous article on digital product trends, you’d know that it also includes other online consumables like audio files, videos, apps, software, templates, plug-ins, and more.

However, the key point is the latter half of her description… make it once and profit from it forever.

A digital product doesn’t need a warehouse (or a workshop cupboard) to be stored in. You don’t need to ship it physically to a customer. You don’t need to build a copy every time someone orders it.

In short, it doesn’t have much overhead.

How Can You Create Your Own Digital Products For Your Business?

In the article, Ms Jiminez says she used Canva to design both her products as well as her listing images. Other people might use Keynote, PowerPoint, PhotoShop, or Illustrator. Others might use Notion, OneNote, or Excel.

Of course, if you wanted to design a digital product that required more technical knowledge, you might need to hire a digital product development company, like Luminos Software.

It would depend on what you want to design and sell. You might want to do your own research to see what customers want and need. Or, you might have a brilliant idea but you aren’t quite sure how to market it.

Hopefully, Rachel Jiminez’s story will inspire you to give it a go and provide you with enough pointers to get you started on your path to success.

Categories
Business Computers & Software Finance Financial Market Technology

Managing API Security Is Essential For the Banking Sector

I recently saw a headline that reported multiple branch closures by Lloyds, Halifax, and TSB. Personally, it didn’t affect me so I didn’t read the article. 

Why would it? I do my banking on my phone.

And, that’s mainly the reason why banks are closing their seldom used branches—people are banking online and not physically walking into banks.

As someone who prefers living online, I am not here to debate the benefits of high streets and banks. What I do want to talk about is the role of Application Programming Interfaces (APIs) in modern banking.

According to Express Computer, an Indian IT publication, APIs are spearheading the banking sector’s evolution.

These software programs allow banks to share their data and services with third parties. Third parties, as a result, can improve their services and customer experience.

APIs in Banking

According to the article, banks use APIs both as consumers and publishers.

As consumers, APIs help banks:

  • Automate the customer onboarding process, making it smoother
  • Get real-time information on customer credit-worthiness
  • Make better decisions for loan applications
  • Add value to their core business with investment and financial planning advice
  • Integrate with other services, such as e-commerce stores, and make online payments easier
  • Add other financial products into their range of offerings

As publishers, banks use APIs to reach more customers and diversify their services.

So, yes, the banking sector can thank APIs for a great deal.

However, that brings me to my next point. Since APIs are now an integral part of the banking sector, API security also becomes a larger issue.

I’ve discussed how re-evaluating your cybersecurity stack could help stop API breaches earlier. Then, I came across this post that discusses how identity distribution is essential for modern API security.

What Is Identity Distribution?

APIs enable a network of services that users can access. Once a user is inside that network, from any access point, they can get to any and all information within that network.

Identity distribution is the process of ensuring that the user is authorised to access information, at every point instead of just when they enter.

If you want to think of it in terms of your home security, once a person has entered your house—whether through the front door, back door, or window—they can go through the contents of all your rooms.

Identity distribution is the process of vetting their access and authorization in each room. If they are only allowed to enter the living room, they can’t be let into the master bedroom.

Identity Distribution For API Security in Banking

Identity distribution shouldn’t just take into account who is asking for access. It should also consider the origin of the request, the external application through which the request was sent, and an allow-list of callers.

Unfortunately, this brings up two other issues. 

One, sharing the credentials across the network means everyone who receives those credentials could use them to get the same level of access.

Two, It means distributing the user’s credentials across the network when some of the information might be sensitive. 

In effect, you’re sharing the user’s authorisation credentials (thereby making them available to other services on the network), which also means you’re sharing their information (which could be sensitive).

To mitigate this issue, you’d need proper identity distribution techniques. The technology you use will play a role in how secure the implementation is—that means having a detailed understanding of how your services interact with others and the pathways your users will have to take.

That, in turn, would help determine which services would need what identity data to complete the request.

Additionally, you’d also need to determine what piece of data these services would need to take the authorisation decisions.

Identity Distribution Techniques

Once you know the data that needs to be delivered to other services and who needs it, you can choose from a selection of identity distribution solutions. These can be:

  • Using Transport Layer Security (TLS) end-to-end, even with services within your network, instead of only at the perimeter
  • A locked-down infrastructure, where you control all communications within the network through encrypted connections, and using mutual TLS (mTLS) and frameworks (SPIFFE, Kubernetes) to manage service calls
  • Using established standards like OAuth and JSON web tokens (JWTs) instead of developing your own solutions
  • Using claim-based authorisation instead of using API keys or scopes (because, remember broken authorisation is listed as OWASP’s no.1 API vulnerability, and discussed in an article on API Security Solution by Gravitee.io, the leading API management platform)
  • Using opaque tokens instead of JWTs (which can reveal information to the frontend application or threat actors)
  • Using token-sharing techniques, such as token embedding or token exchanging

As you can see, API security is important across the board, but the banking sector is a bit more high-stakes than others. Whilst a security breach can be devastating regardless, banks are responsible for people’s money and savings. 

Investing in better cybersecurity is not just for them but also for their customers. And, API security is going to be a huge part of it.

Categories
Business Computers & Software Technology U.K U.S

Gantt Charts: Exploring the Applications and the Benefits

Managing a project, irrespective of its size, comes down to juggling a myriad of tasks, people, and whatnot—a single deadline is missed, and the entire project can go awry, incurring hefty losses and serious repercussions.

For project managers looking to boost their productivity by effectively managing their teams and projects, taking a visual approach to project management is a no-brainer. 

Even though tons of project management methods are available, Gantt charts have long been considered the most effective.

Instead of bogging you down with details, these charts give you a comprehensive visual representation of the tasks, milestones, and deadlines plotted against time.

IntelliPaat has offered a complete breakdown of a Gantt chart to help you get a head start.

But first, let’s elaborate on what a Gantt chart is.

What Is a Gantt Chart

Invented by Henry Gantt, a Gantt chart is, at its core, a pictorial view of a project: the resources involved, the start and end date of the project, how it’s planned to be executed—all laid out in horizontal bars. 

Based on your specific project requirements, you have a wide range of Gantt charts to choose from—such as basic Gantt charts, milestone Gantt charts, resource-loaded Gantt charts, dependency Gantt charts, and more. 

Applications of a Gantt Chart

Since a Gantt chart offers instant insight into a project, users can effortlessly see how it will progress over time. 

A Gantt chart facilitates:

  • Project Planning: Project planners can visualise the building blocks of their projects, thus organising and categorising them into fragmented and more manageable tasks. Plus, tasks can be prioritised for scheduling efficiency.
  • Resource Allocation: Stretching the available resources over too many tasks causes setbacks. With the project timeline in the Gantt chart, project planners can get an instant snapshot of how and where the resources are being used. Besides, a Gantt chart facilitates resource management by enabling project managers to delegate effectively while also aligning resources. As a result, project milestones are more likely to be achieved within the allocated budget and timeframe, ensuring no employee is overworking.
  • Defining Logistics and Task Dependencies: Gantt charts help project managers keep an expert eye on project logistics. In addition, by illustrating dependencies as lines linking two tasks or linking a task to a milestone, they can show when a particular task should start or end in relation to other tasks. For a company running projects in a multi-team environment, this feature can be highly effective. 

The result: Efficient project building and management that keeps measurable (and quick) revenue rolling in the business

Benefits of a Gantt Chart

  • Boost Team Productivity: One of the notable advantages of a Gantt chart is that it facilitates cross-departmental collaboration and brings all involved stakeholders on a single page. On top of that, it helps stakeholders track how a project is progressing in real-time, thus enabling the team to plan their steps ahead of time. Staying aligned on project tasks allows them to bolster business productivity.
  • Set Realistic Deadlines and Expectations: As we have already stated, the Gantt chart visually represents all the tasks and interdependencies comprising a project. Such a cohesive visual representation helps teams set realistic deadlines for each task and ultimately, the entire project.
  • Adjust the Plan in Real-Time: Having insights into the pace at which each task is progressing helps you depict the upcoming delays and roadblocks. This allows you to dodge potential risks or adjust your plans accordingly.

Turbocharge Your Presentation with Gantt Charts

Project managers dealing with massive troves of information frequently create calendar-based Gantt charts in Microsoft Visio or Project and import them into PowerPoint slides. However, the process is time-consuming and gets arduous due to lacking essential features. 

For those who want to create Gantt charts directly in PowerPoint with fewer clicks and less time, leveraging an add-in, such as think-cell, is a sensible decision. Automated Gantt charts, built with high-end software, help create better results—both for your presentation and timeline planning.

Wrapping Up

In short, when it comes to organising a project efficiently, a Gantt chart is second to none. Get the hang of Gantt charts and manage even the most complex project in a breeze. 

Categories
Computers & Software India Technology Transportation & Logistics World

87 Parking Lots in Chandigarh to Get Smart; Tenders to be Floated Soon

Eighty-seven parking spaces in Chandigarh are set to get revamped as union territory (UT) adviser Dharam Pal directed Chandigarh Smart City Limited (CSCL) to float “tenders for smart parking immediately,” reported The Times of India.

A statement on the above concern was released by the Chandigarh administration on February 23, 2023, after the contracts with the two agencies manning those 87 municipal parking lots had expired this January.

UT Adviser Dharam Pal, while interviewed by The Indian Express, said, “Parking is the city’s problem. The administration has faced a lot of flak over the parking issue. A draft of the policy will be placed before the General House of the civic body for discussion. We have merely drawn a draft of new smart parking. We have to become a smart city, and for that, a proposal needs to be made. We prepared a draft, and then it will be placed before the House for discussion. We are all working towards the same goal here, to provide good, smart facilities to the residents of the city.”

On the same day, the Mayor of Chandigarh, Anup Gupta, stated that the General House of the civic body is committed to ensuring the city residents reap the benefits of the smart parking from the first day and soon starting to draft the terms and conditions as per the tender.

“Also, several other issues need to be discussed — like the issue of giving a window of ten or fifteen minutes, whatever is decided, to allow pick-and-drop at these lots,” the Mayor explained.

Smart Parking Features to be Adopted in Chandigarh

The features that are expected to transform the 87 parking lots in the city are:

FASTag-based parking management system

CSCL has demonstrated the plan to introduce a FASTag-based parking management system in Chandigarh. The aim is to move the paid parking spaces to an automatic system wherein most of the toll collected will be cashless, requiring no vehicles to stop. 

Besides FASTags, drivers, however, will have a range of options—such as cash, Paytm, or UPI—while paying their parking charges.

Parking Central Control Centre

All 87 parking lots are set to be connected with the Parking Central Control Centre, Police Command and Control Center (PCCC), and the Integrated Command and Control Centre (ICCC) for facilitating monitoring.

The purpose is to ensure the utmost safety of the drivers and vehicles by identifying and minimising incidents—such as tiffs or theft—inside the parking lots.

“The parking management system will be integrated with the Integrated Command and Control Centre of Chandigarh for data analytics and service monitoring,” said Anindita Mitra, CEO of CSCL and commissioner of Chandigarh municipal corporation (MC).

Automated and Single Entry-Exit

A proposal for deploying automated gate control at the entry and exit of the parking lots has also been introduced. An automated entry-exit system will allow authorities to control access by lowering or lifting the boom barrier and stopping vehicles from entering or exiting a parking lot unless authorised. 

On top of that, since vehicle movement will be unidirectional, traffic congestion inside and outside the parking lot will be decreased significantly.

A Parking Management System Application

In order to constantly monitor the availability of each parking lot while also enabling keepers to book slots, the agency handling the city’s smart parking lots would need to use a high-end parking management app

The Automatic Number Plate Recognition (ANPR)

According to the MC commissioner, ANPR cameras will be installed to bring all 87 parking lots under stringent surveillance. 

A cost-effective way to provide consistent data to parking enforcement apps, an ANPR camera helps ensure car parking safety and detect repeat delinquents or target vehicles/block-listed vehicles. 

For a ticketless parking space, installing high-end ANPR surveillance cameras, such as ZatPark, is critical to facilitate vehicle access control. Advanced ANPR technologies ensure a 100% capture rate accuracy under recommended lighting conditions.

Wrapping Up

Since Chandigarh was declared a ‘smart city’ in 2016, the revamp of the city’s parking management system has been long overdue. 

The UT advisor expects to turn 25% of the 87 spaces into smart parking lots within one month of the grant of the contract.

Categories
Computers & Software Finance Law & Legal Services Technology

Legalese Decoder Launches Latest Upgrade to LLM, Doubling Usage Credits on Paid Plans

FOR IMMEDIATE RELEASE

Vancouver, Canada – Legalese Decoder, the industry leader in legal language translation and analysis, is excited to announce the latest upgrade to its Legalese Language Model (LLM). The upgraded LLM features faster response times and enhanced accuracy in deciphering complex legal language.

In addition to the LLM upgrade, Legalese Decoder is doubling the usage credits on both the Home and Pro paid plans at no extra charge to users. This means that users can now access twice as many credits to simplify and translate their legal documents.

“The latest upgrade to our Legalese Language Model is a testament to our commitment to providing our users with the most advanced and accurate legal language analysis tool available,” said William Tsui, founder at Legalese Decoder. “We understand the challenges that everyday people face when dealing with legal jargon and we are dedicated to empowering them with the tools they need to navigate the legal landscape with confidence.”

The LLM upgrade features a faster response time, enabling users to receive near real-time translations and analysis of complex legal documents. The tool utilizes advanced algorithms and machine learning techniques to identify key terms and concepts and provide plain language definitions.

With the doubling of usage credits on both the Home and Pro paid plans, users can now access even more features and functionality to simplify and translate their legal documents. The Home Plan now includes 40,000 characters credits per month, while the Pro Plan offers 800,000 characters credits per month.

“We are excited to offer our users even more value with the doubling of usage credits on our paid plans,” said Tsui. “Our mission is to provide all the tools needed for everyday people to tackle their legal needs, and this upgrade is just one more way we’re fulfilling that mission.”

Legalese Decoder continues to lead the way in legal language translation and analysis, providing users with the tools they need to simplify complex legal language. With the latest upgrade to the LLM and the doubling of usage credits on paid plans, Legalese Decoder remains committed to empowering everyday people to navigate the legal landscape with confidence.

For more information about Legalese Decoder and its legal language translation and analysis tools, please visit https://legalesedecoder.com/.

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Automotive Computers & Software Finance Technology

How AI Helps Insurance Companies Deliver a Better Experience

I recently wrote a post about why insurance companies should consider data consolidation. In that article, I discussed how having your business data in one place could help you make better decisions for your business. 

And, at the same time, create a better experience for your customers.

Of course, one might argue that all of that data being streamed into this central “vault” would need to be assessed and analysed to get any value from it.

That’s where artificial intelligence (AI) and machine learning (ML) come into the picture.

Repairer Driven News, a news site for collision repairers, very recently discussed how technology—specifically AI—makes it easier for insurance companies to produce quotes.

Whilst this article discusses auto insurance specifically (given the nature of the publication), what it says is just as easily applicable to other parts of life that require insurance.

Using AI to Calculate Risk

In the past, risk calculations were done manually, based on information provided by the customer. With AI, however, risk calculations can be automated. And, they tend to be more accurate.

Accuracy, as it turns out, is extremely desirable in the world of insurance. That leads to a more logical premium for the customer, which is good for them and the insurance provider.

At the same time, AI is much better at detecting fraud. 

Fraud detection requires pattern detection. And, if the fraud is sophisticated enough, humans might not be able to see that pattern. AI, on the other hand, can and will. 

According to this article by Business News Daily, machine learning algorithms can detect fraudulent claims with a 75% accuracy rate. Of course, as technology evolves, fraudulent schemes will as well. However, all that means is that data scientists will need to keep up so that AI/ML can keep up as well.

Using AI to Calculate Cost

The article discusses how predictive analysis can determine if a vehicle can be repaired or if it should be written off. It can do that based on information such as the year and model of the vehicle, the type of impact, whether the airbags deployed, and so on.

It also talks about how AI heat mapping technologies can identify which areas of the vehicle were damaged.

With all this information at its “fingertips”, AI can very quickly complete an estimate with no additional help.

In the same way, AI could be used to predict risk and come up with personalised quotes for health and medical insurance, home insurance, pet insurance, and more.

Again, with a better understanding of the cost of treatment or reparations, insurance companies can service their customers better.

Using AI to Mitigate Risk

Safety technology in vehicles is reaching a point where cars can safely (well, more or less) drive themselves. While not all vehicles are autonomous, they do have features that can help human drivers operate a little more safely.

Some of these features, such as parking sensors, rear-facing cameras, and lane detection, can also gather information. This information, in turn, can be processed by AI to help drivers make better decisions; better decisions that lead to fewer collisions.

Helping Insurance Companies Harness the Power of AI and Data

Insurance software providers like Zinnia are offering solutions that help businesses make the most of their data. At the same time, these solutions also help them design better products for their customers, giving them the best experience as well.

For example, Zinnia’s life insurance solutions include data consolidation as well as management. This secure “source of truth” can be used by AI to generate better outcomes for everyone.

And, isn’t that what you want for your insurance business?

Categories
Computers & Software News & Current Affairs Technology Telecom U.K

DDoS Attack on NATO Websites Affects Turkey-Syria Rescue Efforts

On the 12th of February 2023, some of NATO’s websites were temporarily disrupted due to a Distributed Denial of Service (DDoS) attack. The group that claimed responsibility for carrying out these attacks is Killnet, a Russian hacktivist group.

Apparently, the group had announced its intention to carry out such an attack in its encrypted channel on messaging service Telegram. It also appears to have been soliciting donations in the form of cryptocurrency to fund its activities.

According to the report by Computer Weekly, NATO secretary general Jens Stoltenberg assured reporters that the alliance had put together additional defence measures. 

He also said, “The majority of Nato [sic] websites are functioning as normal. Some Nato websites are still experiencing availability issues, but our technical teams are working to restore full access.

Since it appears that NATO’s classified networks were not affected, it’s likely that the attack was to disrupt the search and rescue mission in Syria and Turkey. That’s because reports suggest the networks affected are used by NATO’s strategic airlift capabilities (SAC).

SAC found that, during one of its search and rescue missions in south-eastern Turkey, it was unable to communicate with one of the C-17s in flight due to the disruption in service. Fortunately, it managed to stay in contact throughout even though communications were down.

A Well-Timed Cyber Attack

This is not Killnet’s first attack. It has been responsible for other DDoS attacks, with healthcare taking a lot of damage.

It is interesting to note that the DDoS attack on the NATO websites took place on a Sunday. Weekend and holiday attacks have become a trend, with cybercriminals relying on the skeleton security crew and lack of staff to hide the breach for longer.

DigitalXRAID discussed this phenomenon in a recent article about its 24/7 SOC service. From delivery companies (Yodel) to insurance companies (AON), no one is safe from weekend-timed attacks.

The reason why cybercriminals attack over the weekend or during holidays is, as I said earlier, due to the lack of personnel. 

The later an attack is detected, the more time the threat actors have to go deeper into the network. They can gather more information and, potentially use the information found to carry out more attacks.

For that reason, quick detection is imperative. Note that the NATO websites attack was detected really quickly and they still had some availability issues. If they hadn’t detected the attack quickly enough, the recovery time could potentially have been longer.

Ongoing Detection for Better Protection

According to DigitalXRAID, having a 24/7 Security Operations Centre (SOC) can make all the difference when threat actors attack. Your SOC would constantly monitor for any suspicious activity, catching cyberattacks before they become cyber incidents.

However, the problem is that most companies can’t afford to hire an in-house SOC team. In fact, if (ISC)2 is to be believed, the cybersecurity profession needs to grow by 3.4 million people in order to close the workforce gap.

In that case, it might be worth outsourcing your cybersecurity to experts who have the expertise and resources to give you better security from cyber threats.

Companies like DigitalXRAID could help keep your business safe from online threats, whether it is your ongoing services or cloud migration.

Have a think. See if you want to invest in ongoing cybersecurity for your business.

Categories
Computers & Software Marketing & Sales Technology U.K U.S

A Sneak Peek at the Digital Marketing Trends of 2023

I came across this article on Top Marketing Trends in 2023 by CMSWire. As an SEO content writer, I was definitely interested in what it said. I was even more curious as I’d seen another article in Forbes on the same topic.

The Geek in me wanted to compare the trends these two articles thought would be strong in 2023.

The writer in me wanted to arm myself with industry knowledge—be a more effective content writer and all that.

The me-the-person will read anything and this was as good reading material as any, so…

Anyway, here’s the information, distilled for you by intelligence that is not artificial.

Top Marketing Trends 2023

According to the article, here are the top trends of 2023:

Social Media and Influencer Marketing to Grow

According to HubSpot’s Marketing Strategy and Trends Report, around 25% of marketers use influencer marketing. This form of marketing currently seems to have the highest ROI. 

So much so, it’s expected to grow in 2023, with 17% of marketers planning to try it out for the first time this year. And, of the marketers who are already using this form of marketing, 89% are expected to increase their budgets!

Of course, not everyone agrees with this. Some marketers believe that it’s not influencer marketing that sells but social media marketing. And, influencers are simply harnessing the power of social media.

According to them, content creators who focus on social media will achieve growth, rather than influencers specifically.

Local Search Still Dominates

With the rise of mobile device use, search is slowly becoming more local. If I’m driving and want to grab a bite to eat, it’s easier to look for places in the vicinity. 

With more people browsing the interwebz on their phones instead of a desktop, it’s only logical for local search to become more important in 2023.

So, if you want your technology and software business to be found locally, get yourself an IT marketing company (like Geeky Tech) to help you.

AI-Generated Content to Invade Webpages

I know I have been going on and on about ChatGPT—how it is being used to create malware and how it is going to change SEO—but it’s hard not to. It’s the hot news of the year.

However, it’s not the only AI content generation tool—it’s just the most popular. And, for better or worse, it seems like AI-generated content is here to stay. 

Content generation is a huge part of digital marketing. With AI writing or creating images and videos, marketers will be able to generate vast quantities of content really quickly.

This will mean that, with robotic content saturating the world wide web, original content might find it difficult to stand out.

At the same time, it will create a demand for content marketers who can harness the power of AI to create top-quality content.

Audio-Visual Content Consumption Rises

Social media marketers already knew that posts with images or videos get more engagement. However, now digital marketers are also noticing a rise in the demand for audio and video content.

And, it’s not just audio clips and short videos that are being voraciously viewed. Audiences are also devouring live-streamed content and podcasts.

Another point to note, people no longer want perfectly produced videos. TikTok seems to have created a demand for user-created videos that aren’t professionally edited.

Social Accountability Is a Factor Now

It’s been a growing trend but will continue to play a role for marketers in 2023. Consumers want to align with brands that share the same values as them. In fact, 50% of Gen-Zers and nearly 41% of millennials prefer to patronise businesses that support social causes.

Gamification Wins

Audiences visiting websites are more likely to stay if there are interactive elements to keep them engaged.

Plus, it makes a great talking point, which helps in word-of-mouth marketing!

So, there you have it; the marketing of 2023. These are points you’d need to keep in mind when planning the marketing strategy for your IT company.

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Computers & Software Technology

Why Data Strategy and Management Is the Most Important Step Toward Automation With AI

Artificial intelligence (AI) has been in the news a lot recently. ChatGPT, the chatbot, has become part of many conversations. 

And, it might seem like a gimmick—AI that has been “fed” data to see how it responds. However, real-time AI has many more uses than just answering questions.

One of the uses that you might have heard about is self-driving cars. The AI is programmed to monitor the road and propel the vehicle safely. To do so, it takes in information from sensors that monitor the road, speed limit, location, and more. 

It, then, uses this information to make split-second decisions to navigate the car through the traffic.

Similarly, AI can be used to improve safety and operational efficiency in airports, detect fraud in online banking transactions, provide patients with better care in hospitals and much more. 

According to this article about Unlocking the Power of AI With a Real-Time Data Strategy on CIO.com, AI can do all that and more.

However, to do so, ”data ecosystems need to excel at handling fast-moving streams of events, operational data, and machine learning models to leverage insights and automate decision-making.

The Importance of Real-Time Data

In order for AI to make real-time decisions, it needs real-time data. Using the example of AI in self-driving vehicles again, the computer has to constantly get a flow of information for it to make decisions.

A person needs to have all the evidence before they can make an informed decision. AI is no different. 

Like a person, AI needs some input to determine the output.

Unlike a person, however, AI can handle vast quantities of input in a second and still be able to process it quickly. That, in turn, means that AI can be used to detect fraudulent transactions, make product recommendations, and optimise just-in-time business processes in real-time.

Automation Is the Driving Force

Businesses are looking to leverage AI and enable automation. We are living in a world where data capturing is the easy part. Our phones are gathering information about us and our lives. We can have medical information tracked through wearables. Every online interaction we have is providing someone with some information about us.

Data gathering is not the problem here.

The problem is ensuring data quality so that AI can make better real-time decisions—because high-quality data can help Machine Learning (ML) models deliver better outcomes.

So, if we wanted to accelerate automation, we’d need to look at data management and strategy differently.

In order to be more data-driven, you would need to develop a holistic vision for your business. Information cannot be siloed within various ecosystems. It needs to be integrated so it can be analysed. Only then will it be able to help you make a change.

Instead of trying to fit new methodologies into your legacy software applications, you need to invest in “data and model governance, discovery, observability, and profiling.

Powering Functional ML Models With Data

So, what’s a machine learning model?

An ML model is a software program within which the AI goes through relevant datasets to identify patterns. It will then use this information to train itself to make decisions. 

Once the model is trained, it can be deployed to determine the best course of action based on data input.

As you can see, since the model uses pre-existing data to teach itself, it’s important that the ML processes and data are integrated to get the most out of them.

And, ML models use data for everything—from building to training to deploying. You could say that data is the fuel required to power ML models. The two need to be aligned for you to get the maximum benefit from either of them.

Managing Data Strategy and Storage For AI Consumption

For AI to make real-time decisions, it needs the parallel support of ML process flow and data flow. Real-time AI needs the following from its data ecosystem:

  • A real-time data ingestion platform
  • A real-time operational data store
  • The ingestion platform and data store working together to reduce the data complexity
  • Change Data Capture (CDC) that returns high-velocity events back into the data stream or analytics platforms
  • An enterprise data ecosystem that optimises data flow in both directions

In order for AI to make real-time decisions quickly and accurately, you need ML models that exchange data at high speeds. It’s difficult to build such an ecosystem within your organisation, so a cloud-native approach might be best for you.

Cloud-native is great for scaling your operations, is reliable, and helps portability across deployments.

Of course, you would need a data strategy that would help you optimise your data and how you use it. Fortunately, experts like Agile Solutions should be able to help you prioritise and plan a data strategy that meets your business’s objectives.

A strong strategy would be able to help you automate your processes with the help of AI.